Terms & Conditions

General Terms

By accessing or using www.blackgoose.shop, you agree to follow these Terms & Conditions and all applicable laws. If you do not agree with these terms, please do not use the website.

Products & Information

We aim to provide accurate product descriptions, images, prices, sizes, colors, and availability. Product appearance may vary slightly depending on your screen or manufacturing differences.

We reserve the right to correct errors, update product information, or change availability when necessary.

Orders & Acceptance

Placing an order constitutes a request to purchase the selected products. An order is accepted once payment has been successfully confirmed and the order is processed.

We may cancel or decline an order where there is an obvious pricing error, product availability issue, suspected fraudulent activity, or another legitimate reason.

Pricing & Payment

All prices displayed on the website are shown in the applicable currency at checkout. Prices, promotions, and availability may change without prior notice.

Payment must be successfully completed before an order can be processed. You are responsible for providing accurate billing and payment information.

Shipping & Delivery

Orders are processed and shipped according to our Shipping Policy. Delivery estimates are provided for guidance and may be affected by carriers, customs, weather, holidays, or other circumstances outside our reasonable control.

Please make sure your shipping address and contact information are complete and accurate before placing an order.

Returns & Refunds

Returns, replacements, and refunds are handled according to our Refund Policy. Eligibility may depend on the condition of the product, the reason for the return, and applicable consumer protection laws.

Nothing in these Terms limits any consumer rights that cannot legally be excluded.

Product Use & Care

Customers are responsible for using and caring for pet bowls according to the product's intended purpose and any care instructions provided.

BlackGoose is not responsible for damage resulting from misuse, improper cleaning, modification, unsuitable handling, or normal wear and tear.

Website Use

You agree not to misuse the website, interfere with its operation, attempt unauthorized access, introduce harmful code, or use the website for unlawful purposes.

We may restrict or suspend access where necessary to protect the website, customers, or our services.

Intellectual Property

Website content, including text, graphics, images, logos, product photography, design elements, and other materials, is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or commercially use website content without appropriate permission.

Privacy

Your personal information is handled in accordance with our Privacy Policy. By using the website, you acknowledge that information may be collected and processed as described in that policy.

Limitation of Liability

To the extent permitted by applicable law, BlackGoose will not be responsible for indirect, incidental, or consequential losses arising from the use of the website or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by law.

Changes to These Terms

We may update these Terms & Conditions when necessary to reflect changes to our website, products, services, or applicable requirements.

The latest version published on this page will apply to future use and purchases.